Commercial Online Banking Guides

GETTING STARTED GUIDES

• Logging In and Passwords
• Account Numbers and Nicknames
• Statements & Alerts
• Alert Types
• Alerts: Recommended & Mandatory

ADMIN GUIDES

• Create Users & Company Approvals Guide
• Company Administration

ACH Payment Guides

• ACH Payments & Collections
• ACH Template Import Payees
• ACH Templates
• Approving ACH Transactions

Autobooks Guides

• Autobooks

Bill Pay Guides

• Bill Pay Admin Guide
• Bill Pay Getting Started & FAQs
• Bill Pay Q&A

Deposit Account Reporting Guides

• Deposit Account Reporting

External Transfer Guides

• External Transfers

Integration Guides

• Plaid App Connections
• QuickBooks Desktop Connection (MAC)
• QuickBooks Desktop Connection (Windows)
• QuickBooks Online Connection
• QuickBooks Web Connect (Manual Import)

Loans

• Loan Activity & Statements
• Loan Payments

Positive Pay (ACH) Guides

• ACH Positive Pay Admin Guide
• ACH Positive Pay Daily Guide

Positive Pay (Check) Guides

• Positive Pay Admin Guide
• Positive Pay Daily Guide
• Positive Pay Payee Name Verification Best Practices-

Remote Deposit Capture Guides

• Remote Deposit Capture Admin Guide
• Remote Deposit Capture Daily Guide
• Remote Deposit Capture Training Videos

Soft Token Guides

• Soft Tokens Admin Guide
• Soft Tokens Guide

Wire Transfer Guides

• FX Wires FAQs
• Wire File Import & Upload
• Wire Template Import
• Wire Templates
• Wire Transfers