FDIC-Insured - Backed by the full faith and credit of the U.S. GovernmentAt Grasshopper, we prioritize digital-first experiences to ensure seamless, secure, and convenient banking for clients. Accessing your important documents and notices has never been easier, providing you with instant access to critical financial information whenever you need it.
Why the Digital Method is Beneficial
- Instant Accessibility: Retrieve your documents anytime, anywhere, without the wait.
- Eco-Friendly & Efficient: Reduces environmental impact while ensuring faster delivery.
- Enhanced Security: Secure digital access minimizes the risk of lost or stolen paperwork.
- Seamless Experience: Intuitive, easy-to-navigate digital banking experience tailored to modern business needs.
Types of Documents & Notices Available
- Monthly Statements – A detailed breakdown of your transactions and account balances.
- Tax Documents (1099, 1042-S, etc.) – Essential tax forms for reporting purposes.
- Loan Statements – Displays the payment due amount for your loan.
- Past Due Loan Notice – Alerts you when a loan payment is overdue.
- Pending Change Notice – Informs you of upcoming rate changes for SBA loans.
- Interest Paid Notice – Provides an annual summary of interest paid on your loan.
- Mortgage Interest Statement (1098) – Yearly tax document (availability depends on loan type).
- Loan & Deposit Account Agreements – Terms and conditions associated with your accounts.
Note: Tax documents are not available on our Commercial Banking platform at this time.
How to Access Your Documents & Notices
Business Banking Clients
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Online Banking
- For step-by-step instructions, refer to our Online Banking User Guide.
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Mobile Banking
- For step-by-step instructions, refer to our Mobile Banking User Guide.
Commercial Banking Clients
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Online Banking
- For step-by-step instructions, refer to our Online Banking User Guide.
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Mobile Banking
- Statements are not available for viewing on mobile at this time.
Support
For questions or concerns about accessing your statements, you contact Client Services
Monday-Friday 9am-9pm ET by dialing 888.895.9685 or emailing support@grasshopper.bank.
For your convenience, we also offer support via secure message or chat.