FDIC-Insured - Backed by the full faith and credit of the U.S. GovernmentAt Grasshopper, we’re committed to making banking more convenient for our business clients. That’s why we offer self-service bank verification letters and wire instructions, allowing you to generate these essential documents instantly through online banking—no need to contact Client Services or wait for processing.
What Are Bank Verification Letters & Wire Instructions?
- Bank Verification Letters: These documents confirm your business banking relationship with Grasshopper, including key details such as your account number, business name, and account type. They are often required for compliance, vendor setup, or financial transactions.
- Wire Instructions: These provide the necessary details to receive domestic or international wire transfers securely into your Grasshopper account.
Why This Benefits You
- Instant Access: No need to wait for Client Services to generate and send your documents.
- Convenience: Available anytime, anywhere through online banking.
- Efficiency: Streamline business operations by providing necessary documents on demand.
- Security: Ensure accuracy and prevent fraud with official, system-generated documents.
- Flexible Usage: Save the document as a PDF or print it for easy sharing and record-keeping.
- Alternative to a Voided Check: Bank verification letters can often be used in lieu of a voided check when setting up direct deposits or vendor payments.
How to Generate a Bank Verification Letter or Wire Instructions
- Login to Online Banking
- Click Tools in the navigation bar
- Select Key Documents in the drop-down menu
- Select Download for the desired document
- Select the appropriate account
- Click Print Document
Important Notes
- Key Documents refers to Incoming Wire Instructions and Bank Verification Letters.
- By selecting Print Document, you will have the option to save it as a PDF or print it for your records.
- Only authorized signers on the account have access to generate these documents.
- Users with Admin, Collaborator, or Viewer roles will not be able to generate a Bank Verification Letter or Wire Instructions.
- This feature is not currently available in our mobile app.
Support
For questions or concerns about generating these documents, you contact Client Services
Monday-Friday 9am-9pm ET by dialing 888.895.9685 or emailing support@grasshopper.bank.
For your convenience, we also offer support via secure message or chat.