A Complete Guide to Your Online Banking Dashboard

Your online banking dashboard is your centralized, highly interactive financial command center. Designed to adapt seamlessly to your business workflows, it consolidates your real-time balances, cash flow metrics, and day-to-day operations into a single, intuitive workspace. 

What You’ll Find on Your Dashboard

Whether you are monitoring incoming transactions, accessing modern business services, or integrating advanced financial insights, your dashboard provides the ultimate visibility and flexibility to streamline how you run your business.

• Sidebar: A collapsible navigation menu on the left side of your screen that remains accessible as you move throughout the platform. You can expand it to see full labels or collapse it into a compact icon-only view to maximize your screen space.
• Quick Access Tabs: Persistent, quick-action buttons in the upper-right corner of the page that allows you to transfer funds, get support, manage your settings or log out.
• Quick Action Tabs: Located directly beneath the greeting, this customizable shortcut menu allows you to quickly initiate transactions or match your daily workflow by enabling or disabling specific tabs, or dragging them to rearrange their order.
• Balances: A consolidated card displaying a list of all your active deposit and loan accounts. Click on any account name to view detailed transaction histories, account numbers, and routing information
• Recent Transactions: A real-time ledger that displays your most recent transaction history, including pending and completed debits and credits, with direct options to search, filter, or contact support for a specific transaction
• Total Available Balance: A high-level metric at the top of your accounts view showing the total aggregated funds immediately available for withdrawal or transfer across all your combined checking and savings accounts
• Net Worth: An interactive chart that aggregates balances from your Grasshopper accounts and any linked external financial institutions to give you a complete, real-time picture of your overall financial health.
• Promotions: A dedicated space displaying tailored promotional banners specifically for your business segment
• Services: An in-dashboard catalog where you can quickly open new accounts, apply for a loan, enroll in debit card rewards, set up text alerts, and access exclusive partner discounts.

Your Sidebar “Tools” (Operational Utilities)

Located directly inside the collapsible left sidebar, this area is strictly reserved for the core utilities you need to actively administer your account. No clutter, no distractions.

• Manage Users: Control employee permissions, invite team members, and update security settings.
• Key Documents: Instantly generate official Bank Verification Letters or Wire Instructions.
• Plaid Connections: Protect your primary login credentials by generating a unique, one-time username and password for each third-party app (such as Venmo, Expensify, or QuickBooks) you want to connect to your account via the Plaid network.
• AI Connector: Securely connect your Grasshopper account to approved AI models for instant financial analysis.
• Autobooks Invoicing: Send professional, custom invoices to your clients and accept card or ACH payments directly into your account, streamlining your receivables and automating customer payment tracking.
• Xero Accounting (Beta): Sync your Grasshopper transaction data directly into your Xero ledger in real time, eliminating manual data entry and ensuring your business books are always tax-ready.

Your Dashboard "Services" (Growth & Products)

Your account dashboard features a dedicated Services Menu designed to help you expand your business banking relationship. This is your go-to place for exploring Grasshopper business solutions whenever you are ready without them cluttering your daily workspace.

• Open an Account: Instantly apply to open a new deposit account directly from your dashboard to expand your banking footprint as your business grows.
• Deposit & Treasury Solutions: Explore competitive high-yield business savings or treasury options to optimize your company's yield and liquidity.
• Financing & Capital: Apply for SBA 7(a) Loans or specialized Innovator Term Loans.
• Perks & Partners: Explore vetted discounts, partner savings, and exclusive promotions just for Grasshopper clients.
• Card Management: Activate new debit cards, set custom transaction limits, view active card details, and lock/unlock your cards instantly.
• Debit Card Rewards: Enroll your Grasshopper business debit card in Visa’s SavingsEdge program to automatically earn cash back on your everyday business purchases.
• SMS Alerts: Enroll in real-time, transactional text notifications to stay updated instantly on account security, transactions, and critical account activity straight to your phone.

Customizing Your Quick Actions

The quick action tabs at the top of your dashboard act as a customizable shortcut menu. You can tailor this toolbar to match your daily workflow so your most-used payment actions are always just one click away.

How to Reorder or Customize Your Tabs

1. Click the three vertical dots located next to the present set of tabs ()
2. A a side panel will appear, displaying all available quick actions
   1. Remove an action by click the x icon (X)
   2. Reorder your actions by clicking and holding the drag handle (☰)
   3. Enable a quick action from the library by clicking the add button () 
3. Changes are saved in real-time, so once you are finished customizing your shortcut menu, simply click the close button (X) or anywhere outside the side panel to return to your dashboard.

⚠️ Important Note: You can only select up to 5 active shortcuts to display on your dashboard at any given time.

Financial Insights

Go beyond basic balance checking with Financial Insights. This interactive module lives directly on your dashboard and provides a 360-degree, real-time view of your overall financial health by aggregating data across all your connected accounts.

What it does

Once set up, Financial Insights automatically categorizes your transactions and allows you to:

• Track Your Net Worth: View your liquid and non-liquid assets stacked against your liabilities over customizable time periods.
• Set Budgets: Create and manage custom budgets based on your actual spending, income, debts, and recurring expenses.
• Analyze Trends: Review a comparative history of your income versus categorical cash flow over time.
• Monitor Cash Flow: Schedule projected cash events to improve your financial forecasting.

How to Get Started

To unlock the full power of Financial Insights, securely connect your external accounts (such as other bank accounts, credit cards, or loans) via Plaid.

1. Navigate to your account settings
2. Click the Linked accounts tab
3. Click Link to a new account
4. Choose how you want to add a new bank account
   1. Instant: Provide login credentials for your external bank account
   2. Manual: Enter your account and routing numbers for your external bank account
5. Once successfully connected, your account should appear in your accounts list.

⚠️ Important Note: To successfully link an external account, the account must be held in your personal name or in your registered business's name. Accounts owned by third parties cannot be connected. For a complete walkthrough on linking accounts and setting up your budgeting tools, check out our complete Financial Insights Setup Guide.

Customizing Your Dashboard

To help you work more efficiently, the dashboard is designed to adapt to your daily routine, allowing you to personalize your home screen by rearranging the main information cards to prioritize what's most important for your business. Whether you want to see your account balances at the top or keep a close eye on your spending, you can create a layout that fits your needs.

How to Rearrange Your Dashboard

1. Scroll to the very bottom of your dashboard and click the Customize dashboard.
2. A popup modal will slide open, displaying your active cards.
3. Click and hold the drag handle (☰) next to any card, then slide it up or down to change its priority on your screen.
4. Once you are satisfied with your layout, click Confirm to save your changes instantly or X Close to to discard your changes and keep your existing layout.

⚠️ Important Note: Card reordering is limited to the specific column or section where the card currently sits. You cannot drag a card out of its designated section and drop it into another.

Helpful Resources & Policies

Support

If you encounter any issues or need further assistance, you contact Client Services Monday-Friday 9am-9pm ET by dialing 888.895.9685 or emailing support@grasshopper.bank.
 

For your convenience, we also offer support via secure message or chat.