FDIC-Insured - Backed by the full faith and credit of the U.S. GovernmentAt Grasshopper, we pride ourselves on being a digital-first bank. We offer secure, efficient digital channels for managing your finances. However, we also understand that every business has unique needs, and sometimes traditional mailing options are necessary to help your business succeed. This article provides detailed information on where to send your loan and deposit payments, where to direct other types of mail, and why you might sometimes need to mail a check.
Mailing Loan & Deposit Payments
For all loan and deposit payments, please use the dedicated mailing addresses below. These addresses are specifically set up to ensure that your payments are processed promptly and accurately.
Deposit Payments
Grasshopper Bank
Department 200
P.O. Box 986537
Boston, MA 02298-6537
Loan Payments
Grasshopper Bank
Grasshopper Bank
PO Box 986548
Boston, MA 02298-6548
Where to Direct All Other Mail
For any mail that is not related to your loan or deposit payment(s)—including general inquiries or other correspondence—please use the mailing address listed below.
Grasshopper Bank
261 5th Ave
Suite 610
New York, NY 10016
Why Mailing a Check May Be Required
While digital payments are fast and convenient, there are situations where mailing a check is necessary or preferred. Here are some common reasons:
- System Downtime or Maintenance: Occasionally, our digital channels may experience maintenance or temporary outages. During these times, mailing a check ensures that your payments are not delayed.
- Regulatory or Compliance Requirements: In certain cases, regulatory guidelines or specific contractual agreements may require a physical check to be issued.
- New Account Setups or Special Circumstances: When opening a new account or handling unique financial situations, you might be asked to mail in a check as part of the verification process.
Our Commitment to Digital Banking
Although we offer these mailing options, we encourage you to take advantage of our digital banking services whenever possible. Digital transactions are processed faster, are environmentally friendly, and provide immediate confirmation of payment. Our goal is to make banking as seamless as possible for your business while still providing reliable alternatives when needed.
Support
For questions or concerns about accessing your statements, you contact Client Services
Monday-Friday 9am-9pm ET by dialing 888.895.9685 or emailing support@grasshopper.bank.
For your convenience, we also offer support via secure message or chat.