FDIC-Insured - Backed by the full faith and credit of the U.S. GovernmentAt Grasshopper, we set certain limits on transactions and account activities to ensure security, compliance, and optimal digital banking experiences. This article outlines these limits, how you can request an increase, and why planning ahead for a limit increase may be beneficial.
Current Limits & Their Purpose
We apply limits to various account activities, including:
- Deposit Limits: Caps on mobile check deposits or ACH deposits.
- Debit Card Purchase Limits: Restrictions on the amount you can spend per day.
- ATM Withdrawal Limits: Maximum cash withdrawals allowed per day.
These limits help prevent unauthorized transactions, comply with banking regulations, and safeguard your funds. Below you will find a breakdown of our default limits by business type below.
Activity |
Small Business |
Startup |
Commercial |
| Funding Deposit |
Plaid: Up to $10,000 Accounting/Routing Number: Up to $250 |
Plaid: Up to $10,000 Accounting/Routing Number: Up to $250 |
Plaid: Up to $10,000 Accounting/Routing Number: Up to $250 Manual: None |
| Debit Card |
Transactions: Unlimited With PIN: Up to $5,000 per day Without PIN: Up to $5,000 per day ATM Withdrawals: Up to $1,000 per day |
Transactions: Unlimited With PIN: Up to $5,000 per day Without PIN: Up to $5,000 per day ATM Withdrawals: Up to $1,000 per day |
Transactions: Unlimited With PIN: Up to $5,000 per day Without PIN: Up to $5,000 per day ATM Withdrawals: Up to $1,000 per day |
| Virtual Cards |
Card Issuance: Unlimited Active Cards: Up to 5 |
Card Issuance: Unlimited Active Cards: Up to 5 |
N/A |
| Mobile Check Deposit |
Daily: Up to 25 checks or $25,000 per day Monthly: Up to 50 checks or $100,000 per month Amount: Up to $25,000 per check |
Daily: Up to 25 checks or $25,000 per day Monthly: Up to 50 checks or $100,000 per month Amount: Up to $25,000 per check |
Up to $50,000 per day |
| ACH Transfer |
ACH In: $10,000 per day ACH Out: $10,000 per day |
ACH In: $50,000 per day ACH Out: $50,000 per day |
Up to $75,000 per day |
| Wire Transfer |
Wire In: Unlimited Wire Out: Unlimited |
Wire In: Unlimited Wire Out: Unlimited |
Wire In: Unlimited Wire Out: $2,400,000 per day |
| Bill Pay | Up to $13,000 per day | Up to $13,000 per day | Up to $13,000 per day |
| Internal Transfers | Unlimited | Unlimited | Unlimited |
| Daily Transactions | Unlimited | Unlimited | Unlimited |
| Mail-In Deposits | None | None | None |
| Overdrafts | None | None | None |
Note: Actual limits may vary based on a variety of factors, including business type, account tenure and deposit activity. Business Banking users can view virtual debit card and ACH transfer limits in online banking. Checks are subject to Regulation CC funds availability and hold times.
When & Why You May Want to Increase Your Limits
As your business grows, you may require higher limits to support increased transaction volumes. Common scenarios where an increase may be beneficial include:
- Scaling Business Operations: Increased cash flow and higher payment volumes.
- Large Purchases or Vendor Payments: Making higher-value payments efficiently.
- Frequent Wire Transfers: Sending funds to suppliers, vendors, or partners.
- Higher Deposit Needs: Growing revenue streams requiring higher deposit limits.
Qualifying for a Limit Increase
Eligibility for a limit increase depends on several factors, including:
- Account Tenure: The length of time you’ve maintained an active account.
- Transaction History: A strong track record of account usage and responsible transactions.
- Deposit Activity: Consistent deposit patterns demonstrating account growth.
- Business Verification: Additional documentation may be required to confirm business needs.
Note: Clients do not qualify for a limit increase until they have had a relationship with us for at least 30 days.
Requesting a Limit Increase
If you need to increase your account limits, follow these steps:
- Review Your Current Limits: Familiarize yourself with our default limits above. If you aren't sure whether our default limits apply to you, or what your actual limits are, you can contact Client Services to confirm.
- Determine the Best Type of Increase for Your Needs: We offer both temporary and permanent limit increases. Consider whether you need a short-term adjustment for a one-time transaction or a long-term increase to support ongoing business growth.
- Submit a Request: Contact Client Services via secure message or your Relationship Manager to request an increase. You will need to provide the requested amount and purpose for the increase. You may also be required to provide additional supporting information, such as details about your business growth and expected transaction volume.
- Approval Process: Our fraud and risk team will review your request. Approval times vary but temporary increases typically take 1-2 business days. Permanent increases typically take 5-7 business days.
Note: At this time, we are unable to increase bill pay or ATM limits. A request for a limit increase does not guarantee approval.
Support
For questions or concerns about limits, you contact Client Services Monday-Friday 9am-9pm ET by dialing 888.895.9685 or emailing support@grasshopper.bank.
For your convenience, we also offer support via secure message or chat.