FDIC-Insured - Backed by the full faith and credit of the U.S. GovernmentAt Grasshopper, we offer mobile check deposit within our Business Banking mobile app. We can also accept endorsed checks by mail. Keep in mind, we only accept checks that are made out to the business or a signer on the account. Before depositing a check or mailing one for manual processing, please ensure that the payee's name matches the name of the signer's name or entity as it appears on your account.
Depositing Checks Using Mobile Deposit
To get started, you will need to download our Business Banking mobile app. You can find it in the Apple App Store or Google Play store by searching "Grasshopper Bank" or click on the appropriate link below.
Apple App Store | Google Play Store
Endorsement Requirements
Endorsement requirements for mobile check deposit:
- Signature
- "For mobile deposit at Grasshopper Bank only"
Viewing Your Deposit Status, History, and Check Images
To view your check deposits and their statuses:
- Open our Business Banking app
- Log in using your online banking credentials
- Tap Deposit in the bottom menu
- Select View History in the top-right corner.
From here, you can:
- Review your deposit history
- View check images
- See the status of each deposit
Note: At this time, deposit history, check images, and statuses are only available through our mobile app.
Depositing Checks by U.S. Mail
To ensure the most efficient processing, mobile check deposit should always be your first choice. However, if you are experiencing technical difficulties, or have reached your mobile check deposit limit, you may submit your checks for manual processing by sending them via First-Class U.S. Mail to the P.O. Box listed below.
Grasshopper Bank Mail In Deposits
Department 200
P.O. Box 986537
Boston, MA 02298-6537
Endorsement requirements for mail-in deposits:
- Signature
- "For mobile deposit at Grasshopper Bank only"
- Account number for deposit
Note: Non-U.S. checks can be accepted by mail only. These items take longer to process and you may experience extended delays in funds availability. If checks are sent to any other address, your mail will be returned, and it will delay the manual processing.
Other Resources
- For step-by-step instructions on how to deposit a check and more, refer to our Mobile Deposit Guide.
- To help you ensure timely and hassle-free deposits, refer to our Help Center article Tips for a Successful Mobile Check Deposit.
Support
For questions or concerns about mobile check deposit, you can contact Client Services Monday-Friday 9am-9pm ET by dialing 888.895.9685 or emailing support@grasshopper.bank.
For your convenience, we also offer support via secure message or chat.