Depositing Checks

At Grasshopper, we offer mobile check deposit within our Business Banking mobile app. We can also accept endorsed checks by mail. Keep in mind, we only accept checks that are made out to the business or a signer on the account. Before depositing a check or mailing one for manual processing, please ensure that the payee's name matches the name of the signer's name or entity as it appears on your account. 

Endorsement & Payee Requirements

To ensure your business funds are cleared safely and made available as quickly as possible, your physical check must meet specific bank-and-industry standards before you submit it. Completing this quick checklist guarantees a seamless review and protects your account from processing delays.
 

Step 1: Verify the Payee (Front of the Check)

Before you initiate a deposit, you must ensure that the payee's name matches your official business entity name or the name of an authorized signer exactly as it appears on your Grasshopper account.

• The Rule: The check must be made payable directly to your business or an authorized account signer. We cannot accept checks made out to third parties.
• Why It Matters: Federal regulations and bank policies strictly prohibit us from accepting third-party checks to prevent unauthorized fund routing and protect account holders.
• What to Watch Out For: Double-check that the payee's name matches our records exactly. If a check is made out to a third party or an unregistered name, the deposit will be rejected, and you will be required to obtain a corrected check from the issuer.

Step 2: Endorse the Check (Back of the Check)

Once you have verified that the payee name is correct, you must properly endorse the back of your check. Incomplete or incorrect endorsements are the most common cause of deposit delays and rejections.

• Rule: You must sign the back of the check and write "FOR DEPOSIT AT GRASSHOPPER BANK ONLY" in the designated endorsement area.
• Why It Matters: This specific endorsement officially authorizes the digital transfer of your check to Grasshopper Bank. It acts as an essential security layer, declaring that the physical check cannot be intercepted and cashed or deposited anywhere else.
• What to Watch Out For: Both a physical signature and the written phrase are required. Missing either of these elements, or failing to write the phrase clearly, may result in a rejection of your deposit.

Step 3: Add Your Account Number (Mail-In Deposits Only)

If you are mailing a check for manual processing, you must include your account number so we can easily identify your business and credit the funds to the right account.

• Rule: You must write the full account number of the specific checking, savings or money market account you want to deposit the funds into on the front or back of the check. 
• Why it Matters: This step helps our operations team to match the incoming check to the right business account, preventing any processing delays or research holds.
• What to Watch Out For: Make sure you write your actual account number and not your routing number. If the account number is incomplete, incorrect, or missing, our team will not be able to verify your deposit, and your check may be returned to you for security reasons.

⚠️ Important Note:  Adhering to these guidelines ensures our system and/or team can easily validate your deposit, keeping your business cash flow moving without interruption. If the payee name does not match your account, or the endorsement is missing, incomplete, or modified, your deposit may also be rejected, requiring you to correct the issue and resubmit, which can delay the availability of your funds.

Depositing Checks via Mobile App

Managing business cash flow shouldn't mean waiting on mail or manual processing. Our Business Banking app turns your mobile device into a secure, remote deposit tool, allowing you to submit checks directly into your checking, savings, or money market accounts. Whether you're working from your office, a client site, or traveling, you can securely process checks on your own timeline, giving you round-the-clock control over your incoming funds.

To get started, you will need to download our Business Banking mobile app. You can find it in the Apple App Store or Google Play store by searching "Grasshopper Bank" or click on the appropriate link below. 

⚠️ Important Note: First-time users will need to enroll in online banking and accept terms and conditions before using Mobile Deposit for the first time. Non-U.S. checks can be accepted by mail only. These items take longer to process, so you may experience extended delays in funds availability. Before depositing a check, please confirm that the payee's name matches your official business name or an authorized signer's name exactly as it appears on your account, and the check is properly endorsed. If the names do not match, the deposit may be rejected, and you will be required to resubmit it. For more information, refer to our Mobile Check Deposit Guide.

Depositing Checks via U.S. Mail