A Complete Guide to the Transfer & Pay Tab

The Transfer & Pay page provides a centralized, intuitive, and secure place to manage all your money movement. Whether you need to move funds between your own business accounts, schedule recurring vendor payments, or execute domestic and international wire transfers, everything is organized into a single screen designed to streamline your financial workflows.

What You’ll Find on the Transfer & Pay Tab

The Transfer & Pay tab is organized into distinct functional sections so you can quickly initiate, approve, and track any transaction:

• ACH Payment: Send standard or same-day ACH transfers to any individual or business account within the United States.
• Transfer: Easily move money between your Grasshopper accounts and linked accounts at external financial institutions registered under your personal name or your business's legal entity.
• Bill Pay: Centralize accounts payable by scheduling one-time, recurring, or future-dated payments and managing all vendor bills in one place.
• Domestic Wire: Transmit secure domestic wire transfers for time-sensitive, same-day payments across the country.
• Loan Payments: Submit or schedule one-time or recurring payments for full installment amounts, custom sums, or principal-only reductions.
• Foreign Wire: Send outbound USD wire transfers to international vendors, contractors, or partner entities located outside the United States.

⚠️ Important Note: Bulk payments and batch file uploads (NACHA/CSV) are currently available exclusively through the desktop online banking portal and are not supported in the mobile app. To initiate batch disbursements or upload transaction files, please log in to online banking via a desktop web browser.

Helpful Resources & Policies

Before initiating high-value or time-sensitive transactions, consult these guides to ensure smooth processing.
 

Support

If you encounter any issues or need further assistance, you contact Client Services Monday-Friday 9am-9pm ET by dialing 888.895.9685 or emailing support@grasshopper.bank.

For your convenience, we also offer support via secure message or chat.